1. Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped containing your tracking number.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 3-5 business days.
- Expedited Shipping: 2-3 business days.
- We offer Free Standard Shipping on all orders over $75 within the continental United States.
3. International Shipping
At this time, we only ship to select international locations. Delivery times and shipping costs for international orders vary by destination and will be calculated at checkout. Customers are responsible for any customs duties or taxes applied to their order.
4. Missing or Lost Packages
If your tracking information states that your package was delivered but you have not received it, please check with neighbors and your local post office. If it has been more than 3 days since the stated delivery date, please contact us at support@[Domain Placeholder] so we can investigate.